---
title: "Unhealthy connection to input folder"
slug: "unhealthy-connection-to-input-folder"
updated: 2024-10-30T02:31:03Z
published: 2024-10-30T02:31:03Z
canonical: "help.hyperscience.ai/unhealthy-connection-to-input-folder"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.hyperscience.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Unhealthy connection to input folder

## Issue

In instances with folder-based input connections (e.g., Universal Folder Listener, Box Folder Listener), the health report may contain errors similar to the one shown below:

```json
{
  "CONNECTION_4aa55984-50c9-4ab9": {
    "healthy": false,
    "connection_uuid": "4aa55984-50c9-4ab9",
    "connection_name": "Accounting Submissions",
    "setting_id": 389,
    "error": "Folder does not exist",
    "severity": 50
  }
}
```

## Affected versions

All versions

## Affected configurations

All configurations

## Cause

The folder that the connection is attempting to retrieve data from does not exist.

## Solution / Workaround

Do one of the following:

- Change the connection’s settings to use an existing folder.
- Create the folder already specified in the connection’s settings.

To learn about the settings for input connections, see the “Input Blocks” documentation for your version of Hyperscience (**Integrations** > **Input Blocks**).